{"id":5958,"date":"2024-12-28T12:05:09","date_gmt":"2024-12-28T12:05:09","guid":{"rendered":"https:\/\/softivuslab.com\/wp\/finview\/?page_id=3"},"modified":"2026-03-26T11:35:02","modified_gmt":"2026-03-26T11:35:02","slug":"complaints-procedure","status":"publish","type":"page","link":"https:\/\/2design.co\/completep\/complaints-procedure\/","title":{"rendered":"Complaints Procedure"},"content":{"rendered":"\r\n<h3 class=\"wp-block-heading\">If you are unhappy with our service<\/h3>\r\n<p class=\"wp-block-heading\"><br \/>If you have a complaint about your adviser, or any financial advice you have received<br \/>from your adviser, please contact us:<\/p>\r\n<p class=\"wp-block-heading\"><br \/>Quilter Financial Planning Complaints Department<br \/>Quilter<br \/>SUNDERLAND<br \/>SR43 4JP<br \/>Email: <a href=\"mailto:QFPcomplaints@quilter.com\">QFPcomplaints@quilter.com<\/a><br \/>Tel:\u00a00808 171 2626<\/p>\r\n<p class=\"wp-block-heading\">You can find more information by visiting the Quilter Financial Planning website:<br \/><a href=\"https:\/\/www.quilter.com\/help-and-support\/contact-us\/contact-quilter-financial-planning\/\" target=\"_blank\" rel=\"noopener\">Contact Quilter Financial Planning | Quilter<\/a><\/p>\r\n<p class=\"wp-block-heading\">If you cannot settle your complaint with us, you may be entitled to refer it to the<br \/>Financial Ombudsman Service (<a href=\"http:\/\/www.financial-ombudsman.org.uk\" target=\"_blank\" rel=\"noopener\">www.financial-ombudsman.org.uk<\/a>)<\/p>","protected":false},"excerpt":{"rendered":"<p>If you are unhappy with our service If you have a complaint about your adviser, or any financial advice you have receivedfrom your adviser, please contact us: Quilter Financial Planning Complaints DepartmentQuilterSUNDERLANDSR43 4JPEmail: QFPcomplaints@quilter.comTel:\u00a00808 171 2626 You can find more information by visiting the Quilter Financial Planning website:Contact Quilter Financial Planning | Quilter If you [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-5958","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - 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